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Number   :  4461
Date     :  2003-04-27
Author   :  Kan Yabumoto
Subject  :  Re: Many Copy Failures
Size(KB) :  2


Jim Writes:

>I don't understand how a problem this serious and common is
>not well known?
>
>jim

I've been in this business long enough (Pixelab, Inc,
established in 1986) to know that every machine is different
and XXCOPY's design philosophy is to address the very
different needs every one has. Your problem is not very
common. I have a hunch that once you and we come to
some conclusion on why so many files failed to copy on
your machine, we will probably find quite a common reason
why that happened. We just started to get some preliminary
facts on your system.

So far there is nothing that points to the conclusion
that you have a "problem". As I wrote earlier in my
different reply, you need to make a clear distinction that
when XXCOPY says "copy failed", it is simply stating that
its attempt to copy the file failed, but it is not the
same thing that XXCOPY has a problem. Failed copy is
not a problem of XXCOPY. It is an expected phenomena.

As I always admit there is a possibility that what one
observes is a result of XXCOPY's bug. But, a discovery
of a new bug in XXCOPY does not happen very often ----
but finding a good explanation for what is happening
and correcting the problem happens a lot more often.

So far, you have not shown any evidence that XXCOPY is
the cause of the file copy failure. As I explained,
XXCOPY (and nearly all other programs) cannot access
the system registry files. That is a headache for
most of us. But, that is not to say XXCOPY has a bug.

Here's my bold suggestion.

The first thing I suggest is to examine every one
of the little tray icons at the bottom right
corner of your desktop. Examine the functionality of
each and every one of them. Remove all non-essential
features (first and foremost is AntiVirus scanner)
and run the XXCOPY operation again and report to us
how many less failures you observe.

For example, do you use Microsoft's Windows Messenger?
I have seen most XP user's icon tray contains this
icon at the bottom right corner. I often find the
little greenish snowman icon sitting there for no reason.
If you don't remove it, every now and then, you will be
responding to Microsoft's periodic updates for a new
release of Windows Messenger. While Windows Messenger
is not likely to be harmful for XXCOPY's operations,
others are possible candidates as the real culprit
for your problem.

Although I'm not 100% certain, I estimate the chances
are a lot better than 50-50 that you will find the
number of failed file copy to be drastically reduced.

Kan Yabumoto



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